Our Vision

To be the leading choice for specialist passenger transport.

Our Mission & Values

We are dedicated to providing the perfect journey by….

  • Respecting our people, our customers and our community through positive actions and behaviour
  • Behaving in a way that makes all our colleagues feel welcome, where they can be their true selves and accepted in a place where they belong
  • Being versatile and agile in order to overcome challenges
  • Empowering and developing our people to embrace safety, openness and diversity

Why is this important to SPS and to me?

Our values have been developed in collaboration with all areas of the organisation. They summarise what we believe in, what we strive towards and what has helped us to be successful so far. Collectively and individually, everyone has a role to play in making SPS a great place to work, a great influence on our local community and a great experience for our clients and customers.

Our vision and values provide guidance on our business goals, our behaviours and how we work. They help us to see the meaning and purpose of our work, how we are all important to SPS and how we can all play our part to drive SPS forward. They also provide clear expectations for how we should all behave at work and help us create a sense of purpose and commitment in the workplace.

Click here to download our Values and Behaviours leaflet which outlines the behaviours we can all demonstrate to support our values. 

Celebrating Success – Nominate a colleague for an SPS Values Star Award

Has someone in your team demonstrated one or more of our values in their work? We want to celebrate colleagues who go above and beyond and who keep our values at the heart of all that they do.

Nominate a colleague by completing our online form below. Lucky winners will receive a voucher and certificate.

You Said We Did

Your views and opinions are important to us.  The feedback we receive from all colleagues is regularly reviewed to help us understand what we do well and where we can improve.

We are always keen to find out how we can make things better and where we can make changes to help us continue providing the best service that we can to our client.

If you would like to have your say and share your ideas, please click the link below to visit our dedicated You Said We Did page. 

Click the button below to download a summary of the most recent issues raised at the Meet the Leaders sessions and submitted via the You Said We Did online form.